Please read our privacy policy carefully before using our services.


This privacy statement explains how FunMe EOOD (hereinafter referred to as “FunMe”, “FunMe”, “we”, “us”) through the website uses and stores your personal data for the needs of the services offered . Our privacy policy applies only to our site applications and if there are links anywhere in them to other providers, this privacy policy does not apply to them.

Why do we collect, store and process your personal data?

FunMi collects, stores and processes personal data based on its legal obligation, in connection with the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract, or in link with express consent to process his personal data for one or more specific purposes.
Detailed description of the purposes of collecting, storing and processing your personal data:

a) Creating a profile in the site and our mobile applications, through which you can create orders
b) Fulfilling the orders placed by you
c) Accounting purposes
d) Contacting you, for the purpose of assistance and support when using our website and mobile applications
e) Improving the quality of the services we offer in order to provide you with the best experience
f) Sending informational messages directly related to our services (order status and others)
g) Sending you marketing messages that we think you would and were of interest to you, based on your consent
h) Statistical purposes
i) Fulfillment of obligations to State or municipal bodies

What information do we collect from you and when?

When you visit our website WITHOUT registration, we collect the following information about you:

a) Data about the device through which you access – mobile or desktop computer, operating system, resolution and other general characteristicsb) Connection data – acquisition, session duration and possible other network data

When you visit our website or use our mobile applications, for the purpose of creating a profile (registration) and ordering, we we collect the following information about you:

a) Data about the device through which you log in – mobile or desktop computer, operating system, resolution and other general characteristics
b) Connection data – acquisition, duration of the session and any other network data
c) Name and/or Surname (or a nickname you choose)
d) Delivery address (with possible explanations from you)
e) Email and Phone to contact you
f) List of your orders – the products and services you ordered and the comments to them
g) Your company data, if you want an invoice – name, address, EIC, VAT number, model
h) List of your favorite products (wishlist), manually added by you
i) Mobile Device ID if you allow notifications to be received (applies to mobile apps and devices only)

Please do not provide anyone else’s personal information.

Recipients of personal data

FunMi provides personal data to third parties only to the extent necessary to fulfill its legal obligations or in connection with the protection of its legitimate interests. Recipients of personal data in this connection can be:
a) National National Agency, National Institute of Social and Environmental Sciences, Labor Inspection, other state institutions by virtue of a legal obligation.
b) occupational medicine office, credit institution for payment of duties
c) lawyers
d) accountants

Within the framework of FunMi, access to the personal data of a subject is only available to employees whose immediate duties are related to the provision of the subject’s chosen service.

Period of storage of your personal data

FunMi stores your personal data no longer than the existence of your account on the site and our mobile applications. FunMi automatically deletes accounts from which no order has been created in the last 24 months. We may retain some personal data, solely pursuant to applicable law, for the relevant intended term, which could be longer than the existence of your account.

Your rights regarding the collection, storage and processing of your personal data

a) Access to your personal data
You can request the information that we store and process for you at any time by sending an e-mail in free text to The service is free, but in case of repetitive and excessive requests, we may impose an administrative fee.

b) Correction or addition
You can correct or supplement personal data that you consider to be inaccurate, incomplete or out of date through your FunMi profile.

c) Portability
You have the right to request your personal data, for the purpose of transfer, in a machine-friendly format.

c) DeletionYou have the right to request that your personal data be deleted.

d) Withdraw consent to the collection, storage and processing of your personal data.
If you no longer wish us to collect, store and processing your personal data, please contact us at and let us know. Once we have verified your identity, we will stop collecting, storing and processing your personal data. Since these activities are directly related to the existence of your account, it will become inactive and you will not be able to use our services.

e) Right to submit a complaint to the supervisory authorities
You can lodge a complaint with the competent supervisory authorities in the EU. In the Republic of Bulgaria, the competent authority is the Commission for the Protection of Personal Data.

Cookies – what they are and how we use them

Cookies are small files placed on your computer by the websites you visit. These cookies allow websites to remember information that changes the way the site behaves or looks: e.g. your preferred language or the region you are in. It is important to know that without some cookies, a website may not function properly.
Another type of cookies are those for marketing purposes. These cookies remember that you have visited a site and help display targeted ads from advertisers at a later stage. Most browsers allow you to control cookies through your browser settings. To learn more about cookies, including how to manage or remove them, please visit

Third-party cookies and why we use them

a) Google Analytics
Google Analytics is a free web service provided by Google Inc. to compile detailed statistics about visitors to our website and mobile applications. Statistics are collected on servers of Google Inc. At any time, you can allow the use of cookies, delete them, block or store them for certain websites. You can read more about them at the following address:

b) Google Adwords
Google Adwords is a web service provided by Google Inc . to create ads and track their performance. Also, when a customer clicks on our Google Adwords ad, a cookie is placed in their browser that is valid for 30 days and helps to show more of our ads to the user during that time. It does not identify the user personally. You can block Google Adwords cookies by setting your browser not to accept cookies from “”.

c) Facebook Pixel
Facebook Pixel is a web service provided by Facebook Inc. for the compilation of detailed statistics of visitors to our website and mobile applications and the creation of marketing campaigns on the Facebook Inc. network. The statistics are collected on servers of Facebook Inc. When you use our services, the Facebook Pixel places a cookie on your browser, through which we can later create and target ads to you on the Facebook Inc network, in case you have an account there. You can opt out of targeting on the Facebook Inc. network. at

By accepting our privacy policy, you declare that you have read, understand and accept it. You also accept the collection, processing and use of your personal data by FunMi EOOD, in accordance with the Personal Data Protection Act and/or the General Data Protection Regulation – GDPR.